Role: Customer Experience
Salary: Rs. 8LPA to 12LPA
Experience:5yrs – 7yrs
Brief:
The role of a Project Manager is for providing project planning and management for established initiatives within a company. They ensure that projects are completed to specification, within an established time frame and budget.
Job Description:
- Collaborate with other professionals to determine functional and non-functional requirements for new software or applications.
- Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.
- Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
- Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
- Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes
- Provide technical guidance and coaching to developers and engineers.
- Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.
Required Technical Skills:
- Should have basic knowledge of JavaScript, AJAX, jQuery, HTML5, CSS3, Bootstrap.
- Be familiar with different PHP CMS WordPress and frameworks.
- Have experience in MySQL, MariaDB databases.
- Have experience working with outside data sources and API’s.
- Be a good and quick learner, and open to learn new technologies.
- Deliver stable and scalable solutions in PHP, HTML, and JavaScript
- Experience in both client-side and server-side technologies
- Ability to provide estimation and scheduling for assignments
- Strong analytical, troubleshooting and issue resolution skills
- Ability to provide innovative technical suggestions & propose solutions
- Experience in dealing with architectural problems such as scalability, performance, reliability, usability & security
Non-technical skills:
- Able to guide and mentor the team
- Status reporting and timely risk and issue communication
- Good verbal and written communication and interpersonal skills
- Ability to maintain team environment and team synergy
- Track and report activities as needed
